1. Engagement means involving individuals in the changes that affect them by asking for their input and allowing them to refute the merits of one another’s ideas and assumptions. 
2. Explanation means that everyone involved and affected should understand why certain changes are intended as they are. An explanation of the thinking that underlies fixes makes people confident that change leads have considered their opinions and have made those decisions impartially in the overall interests of the company., and
3.  Expectation clarity requires that as soon changes are designed, clearly the new rules of the game are stated to everyone involved. At kanso we propagate putting change first, and eliminate guesswork and distractions. 

The importance of Fair Process stems from the fundamental human need to feel appreciated. The approach is based on respect for people’s intellectual and emotional value. Those who are treated as an intelligent employee are more willing to share knowledge. The interaction between leaders and employees in the decision-making process is crucial. However, there is a causal link between the application of Fair Process and the quality and implementation of strategic decisions in companies. The leader can make or break this dimension. Fair Process starts a dynamic

• Provides both intellectual and emotional recognition (psychology of decision making)
• It leads to a new behavior of voluntary cooperation in sharing and implementing knowledge
• Fair Process delivers a thorough purchase of the strategic decision-making process and the outcome thereof: “our” plan!
• Moreover, it also generates the desire to do even better than suggested
• Fair Process ensures a healthy and motivated attitude